1. Purchasing Conditions

The website www.partyfiesta.com is the property of PARTY FIESTA , S.A. with tax number A-07685621 and is based in C/ Juan Ramón Jiménez, 15 (08902 Hospitalet de Llobregat, Spain) . All communication is carried out via our e-mail service.client@partyfiesta.com.

 

2. Shipping methods for particulars:

Shipping to Spain Correos Express.

Shipping to Península

Shipping method Shipping Delivery time
Standard delivery home 3,99€ 24-48 hours, working days
Standard delivery home on sunday before 14:00 hours 8,99€ 24-48 hours, working days
Pick up at a Party Fiesta store 2,50€ 24-48 hours, working days
From 50€ Standard delivery home.
From 40€ Pick up at a Party Fiesta store.
FREE 24-48 hours, working days

Shipping to Balearic Islands

Shipping method Shipping Delivery time
Standard delivery home 5,99€ 48-72 hours, working days
Pick up at a Party Fiesta store 4,99€ 48-72 hours, working days
From 60€ Standard delivery home.
From 50€ Pick up at a Party Fiesta store.
FREE 48-72 hours, working days

At this moment we do not ship to Ceuta and Melilla.

Conditions:

* * Orders placed until 1pm will be prepared and sent the same day, as long as it is a working day. Orders placed after 1pm will be prepared and shipped the next working day.

* Orders placed on weekends or bank holidays (national and/or local) will be processed on the following working day.

* You can always check the status of your order on the homepage of the shipping company by means of the order confirmation sent to your e-mail address.

* Orders with delivery in the Canary Islands are subject to taxes and / or tariffs. You will be asked for your ID number to be able to carry out the customs procedures. Your order cannot be processed until you indicate it to us. Fees are charged at the time of delivery (alternatively you can receive a notification by mail requesting to go personally to pay those fees to receive your package).

For guidance, the value to be paid will be:

Shipping value (transport and insurance not included) Tax to pay Applicable General Percentage
Less than or equal to 22 euros Duty and VAT free 0% tariff
0% VAT
More than 22 euros and less than or equal to 150 euros Duty free but subject to VAT 0% tariff
21% VAT
More than 150 euros Subject to tariff and VAT 2,5% tariff
21% VAT

Source: Agencia Tributaria

 

2. Shipping methods for businesses:

Shipping to Spain Correos Express.

Shipping to Península

Shipping method Shipping Delivery time
Standard delivery home 3,99€ 24-48 hours, working days
Standard delivery home on sunday before 14:00 hours 8,99€ 24-48 hours, working days
Pick up at a Party Fiesta store 2,50€ 24-48 hours, working days
From 200€ Standard delivery home.
From 150€ Pick up at a Party Fiesta store.
FREE 24-48 hours, working days

Shipping to Balearic Islands

Shipping method Shipping Delivery time
Standard delivery home 5,99€ 48-72 hours, working days
Pick up at a Party Fiesta store 4,99€ 48-72 hours, working days
From 200€ Standard delivery home.
From 150€ Pick up at a Party Fiesta store.
FREE 48-72 hours, working days

At this moment we do not ship to Ceuta and Melilla.

Conditions:

* Orders placed before 12 o’clock on business days will be prepared on the same day and will be delivered within 48 hours.

* Orders placed after 12 o’clock are delivered within 72 hours.

* Orders placed on weekends or bank holidays (national and/or local) will be processed on the following working day.

* You can always check the status of your order on the homepage of the shipping company by means of the order confirmation sent to your e-mail address.

* Orders with delivery in the Canary Islands are subject to taxes and / or tariffs. You will be asked for your ID number to be able to carry out the customs procedures. Your order cannot be processed until you indicate it to us. Fees are charged at the time of delivery (alternatively you can receive a notification by mail requesting to go personally to pay those fees to receive your package).

For guidance, the value to be paid will be:

Shipping value (transport and insurance not included) Tax to pay Applicable General Percentage
Less than or equal to 22 euros Duty and VAT free 0% tariff
0% VAT
More than 22 euros and less than or equal to 150 euros Duty free but subject to VAT 0% tariff
21% VAT
More than 150 euros Subject to tariff and VAT 2,5% tariff
21% VAT

Source: Agencia Tributaria

 

4. Warranty

Products purchased at www.partyfiesta.com are subject to the guarantees of the respective manufacturer or distributor.

Party Fiesta is not responsible as a distributor. The warranty is only valid for damage to the factory, not for damage caused by faulty application or manipulation.

 

5. Payment methods

With credit and debit cards from VISA or Mastercard.

With Paypal.

By transferring the money to the account specified in the order process. The transfer slip must be sent to info@partyfiesta.com. Only then the goods are prepared for shipping in the warehouse.

 

6. Exchange and return of products

Exchange of articles:

The customer's exchange and return shall be valid for 14 business days from the date of receipt of the goods.

To make use of exchange or return, please contact our customer service and fill in the appropriate form, stating the reason for the exchange.

The customer must send the products within 14 working days from the date of receipt of the goods to the following address:

PARTY FIESTA SA
C/ LLEVANT, 27. P.I PLA DE FOGARS
08495 FOGARS DE LA SELVA (BARCELONA)
SPAIN

Exchange and Return Policy:

In order to return or exchange products, it is recommended to contact our Customer Service via e-mail info@partyfiesta.com.

PARTY FIESTA recommends to return the product in its original packaging, otherwise the total price of the article can not be refunded. Costumes / dressings may only be taken out of the packaging for checking the correct size and the perfect condition of the item.

PARTY FIESTA only accepts withdrawal of products which have the following characteristics:

The product must be in the same condition as it was delivered and must be returned in its original packaging and original labels. The shipment has to be done by the contractor. The product should not be used or modified. This means that it will not be used, washed and all accessories should be included. Please check the parts included in the package before returning the product.

The following products are excluded from the exchange:

* Personalized products
* Welded products, air-tight packaged products such as gloves, panties, pants etc. can not be changed after the packaging has been opened.
* The exchange of items is excluded. Only the money is refunded.

The money for all items returned within 14 days according to the General Terms and Conditions will be refunded within 14 days from the date of sending the return form.

This period can be extended until the returned item arrives in our warehouse or a shipping confirmation is sent to us.

Only the money for the product will be refunded, not its shipping costs (neither dispatch nor return), unless it is a wrong or defective product. In this case Party Fiesta assumes the shipping costs.

Defective products:

If you get a defective or damaged product, the product will be replaced or its price reduced depending on the type of defect or damage. The cost is paid by Party Fiesta.

Party Fiesta garantiza por un período de dos (2) años siguientes a la recepción del pedido, la conformidad de sus productos. El consumidor debe notificar en un plazo de dos (2) meses, para indicarnos si hay un problema de conformidad.

Refund:

The purchase price of all correctly returned items will be refunded within 14 days from the sending of the return form.

This period can be extended until the returned item arrives in our warehouse or a shipping confirmation is sent.

If you have paid by transfer, you must send us your account details.

 

7. Service:

Our online service department is there for you to answer any questions about our products and their shipping.

We guarantee a fast and efficient solution to your problems. To contact Customer Service, please write to the following e-mail address: info@partyfiesta.com.